Call us. A real person answers.
Monday to Friday, 7 AM to 5 PM. You reach Black Lotus directly, someone who can actually book the visit. No call center, no pressure.
From your call to a written quote.
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Step 1You reach out.
Call, submit the form, or email. A real person picks up, and form submissions come straight to the team.
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Step 2We get back to you.
During phone hours (Monday to Friday, 7 AM to 5 PM) you reach us directly. Leave a message after hours and we follow up.
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Step 3Technician introduced by name.
We text you the name of the technician who will arrive, so you know who is coming and when.
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Step 4Written quote, often within a day or two.
On-site evaluation, then a written quote with any rebate already applied. Decide on your timeline, not ours.
Phone covered Monday to Friday, 7 AM to 5 PM. You reach an owner, not a shared inbox.
What you can count on when you reach out.
When you call, you reach Black Lotus directly.
Your call goes to one of the owners, someone who can actually book the visit.
No close-on-the-spot tactics. You get the quote in writing and decide on your timeline.
The owners run the calls and the work. You talk to the people doing the job.
King, Pierce, and Snohomish counties.
We serve King, Pierce, and Snohomish counties, including Seattle. If you are not sure whether we cover your address, call. We often cover addresses just outside the list when they are on the way to another job.
Seattle, Bellevue, Kirkland, Redmond, Sammamish, Issaquah, Mercer Island, Renton.
Everett, Bothell, Mill Creek, Mukilteo, Brier edge.
Tacoma, University Place, Fife, Federal Way edge, Auburn edge. Longer drive times for southern Pierce, call to confirm.