[CLIENT INFO NEEDED]: Final terms should be reviewed by counsel and harmonized with actual contracts customers sign. Bracketed items need confirmation.

These terms govern your use of this website and the services provided by Black Lotus HVAC & Electrical (“Black Lotus”, “we”, “us”).

Website use

This website provides information about our HVAC and electrical services. You may use it for personal, non-commercial purposes. You may not scrape, reverse engineer, or republish content without written permission.

All content, including text, images, design, and code, is owned by Black Lotus or licensed to us. You may share links to specific pages.

Service agreements

The terms below apply to the website. Specific service contracts (consults, installs, repair work) are governed by the written quote or service agreement you sign before work begins. If the contract conflicts with these terms, the contract controls.

Quotes and pricing

Estimates on this website are typical ranges, not binding quotes. Your actual project price depends on your specific home, scope, and conditions discovered during on-site consult. Written quotes are valid for [CLIENT INFO NEEDED: typical quote validity, default 30 days] from the date issued.

PSE rebate amounts are reflected at the rate in effect at install date. PSE rebate program terms can change; if rebate amounts change between quote and install, the quote will be updated.

Federal tax credits (25C, etc.) are subject to IRS rules and depend on your specific tax situation. We provide documentation; we don’t provide tax advice. Consult your tax preparer.

Payment

Deposit: [CLIENT INFO NEEDED: typical deposit percentage] Final payment: Due after the install is complete and you’ve signed off on the final walkthrough. Methods accepted: [CLIENT INFO NEEDED: payment methods, e.g., check, credit card, financing] Late payment: Outstanding balances over 30 days may be subject to [CLIENT INFO NEEDED: late fee or interest policy].

Warranty

Workmanship warranty: [CLIENT INFO NEEDED: confirm term, e.g., 2 years on labor, 1 year on minor repairs] Manufacturer warranty: Equipment carries the manufacturer’s warranty (typically 10-12 years on heat pump compressors, 5-10 years on parts). We register every install with the manufacturer. Labor + materials warranty packet: Provided at project close-out.

Warranty does not cover damage from misuse, lack of maintenance, freeze events, or modifications by other contractors.

Cancellation

You may cancel before equipment is ordered without penalty. Once equipment is ordered or work has begun, deposits may be partially or fully retained to cover ordered materials and scheduled labor. Specific cancellation terms are in your written quote.

Service area

We serve King, Pierce, and Snohomish counties. We may decline projects outside our standard service area or for properties that don’t meet code/safety requirements.

Liability

Our liability for any project is limited to the contract value of that project. We carry general liability insurance and workers compensation insurance as required by Washington State law.

Disputes

Any disputes are first addressed by direct discussion. If unresolved, disputes are subject to mediation under Washington State rules. Both parties waive class action rights in favor of individual arbitration where applicable.

Changes to these terms

We may update these terms. Material changes are communicated to existing customers by email.

Contact

Questions about these terms:

Email: blacklotushvac@icloud.com Phone: (206) 200-9134 Mail: [CLIENT INFO NEEDED: physical mailing address]

Licensing

Black Lotus HVAC & Electrical is licensed in Washington State.

  • Washington Contractor License: [CLIENT INFO NEEDED]
  • Master Electrician License: [CLIENT INFO NEEDED]
  • Bond: [CLIENT INFO NEEDED]
  • General liability insurance: [CLIENT INFO NEEDED]